Creación del valor : la clave de la gestión competititva : diseño e implantación de una estrategia global / William A. Band ; tr. Claudio L. Soriano Soriano.

By: Band, William AMaterial type: TextTextPublication details: Madrid : Díaz de Santos, 1994Description: xiv, 382 pISBN: 8479781742Subject(s): SERVICIOS AL CLIENTE | SATISFACION DEL CONSUMIDORLOC classification: HF5415.5 | B3.3
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Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
Libro Libro Bib. Gregorio Torres Quintero
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Colección General HF5415.5 B3.3 (Browse shelf(Opens below)) 1 Available 220051
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Traducción de: Creatin value for customers: Designing and implementing a total corporate strategy

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