Cómo otorgar un servicio excepcional : servicio de cinco estrellas / Michael Heppell ; tr. Joseph John Doshner.
Material type:
TextPublication details: México : Trillas, 2012Description: 231 p. : ilISBN: 9786071709684Subject(s): Servicios al cliente -- Administración | SATISFACCION DEL CONSUMIDORLOC classification: HF5415.5 | H4.3
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.5 H4.3 (Browse shelf(Opens below)) | 1 | Available | 288324 | ||
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Libro
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.5 H4.3 (Browse shelf(Opens below)) | 1 | Available | 288323 | ||
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Libro
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.5 H4.3 (Browse shelf(Opens below)) | 1 | Available | 288325 |
Total holds: 0
Título original : 5 Star service : how to deliver exceptional customer service
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