Calidad en el servicio al cliente : guía para la excelencia en el servicio / Martin William B. ; ed. Nicolás Grepe P. ; tr. Teresa Carter B.
Material type:
TextSeries: Serie 50 minutosPublication details: México : Iberoamérica : 1998Description: 77 p. : ilISBN: 9706250077Subject(s): SERVICIOS AL CLIENTE - -- MERCADOTECNIALOC classification: HF5415.5 | M3.38
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Libro
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.5 M3.38 (Browse shelf(Opens below)) | 1 | Available | 204324 | ||
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Libro
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Bib. Gregorio Torres Quintero Planta baja | Colección General | HF5415.5 M3.38 (Browse shelf(Opens below)) | 1 | Available | 219515 |
Total holds: 0
Traducción de: Quality customer service
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