Making services work for poor people 

 - Washington :  World Bank [Oxford] :  Oxford University Press,  ©2003. 
 - xvi, 271 páginas 
 - World development report 2004 .
<br/><br/><label>ISBN: </label>082135468X 
<br/><br/><label>Encabezamiento--Tema: </label><br/>Pobres--Servicios para