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| 005 | 20221116063437.0 | ||
| 008 | 040126s2003 mx r 000 0 spa d | ||
| 020 | _a9682445965 | ||
| 035 | _aUPN01000131518 | ||
| 049 | _aCG | ||
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_aHD9980.5 _bM8.2 |
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| 100 | 1 | _aMüller de la Lama, Enrique | |
| 245 | 1 | 0 |
_aCultura de calidad de servicio / _cEnrique Müller de la Lama. |
| 260 |
_aMéxico : _bTrillas, _c2003. |
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| 300 |
_a127 p. : _bgráfs. |
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| 650 | 4 |
_aINDUSTRIAS DE SERVICIO _912961 |
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| 650 | 2 |
_aAdministración de calidad total _9437 |
|
| 905 | _aLibro | ||
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_c103673 _d103673 |
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