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Cómo otorgar un servicio excepcional : servicio de cinco estrellas / Michael Heppell ; tr. Joseph John Doshner.

By: Material type: TextTextPublication details: México : Trillas, 2012.Description: 231 p. : ilISBN:
  • 9786071709684
Subject(s): LOC classification:
  • HF5415.5 H4.3
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
Libro Libro Bib. Gregorio Torres Quintero Planta baja Colección General HF5415.5 H4.3 (Browse shelf(Opens below)) 1 Available 288324
Libro Libro Bib. Gregorio Torres Quintero Planta baja Colección General HF5415.5 H4.3 (Browse shelf(Opens below)) 1 Available 288323
Libro Libro Bib. Gregorio Torres Quintero Planta baja Colección General HF5415.5 H4.3 (Browse shelf(Opens below)) 1 Available 288325
Total holds: 0

Título original : 5 Star service : how to deliver exceptional customer service

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