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Calidad de servicio : una ventaja estratégica para instituciones financieras / Leonard L. Berry, David R. Bennett, Carter W. Brown.
Material type:
TextSeries: Liderazgo en bancaPublication details: Madrid : Díaz de Santos, 1989.Description: xx, 203 pISBN: - 8487189253
- HG1616 C8.7 B4.3
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|---|---|
Libro
|
Bib. Gregorio Torres Quintero Planta baja | Colección General | HG1616 C8.7 B4.3 (Browse shelf(Opens below)) | 1 | Available | 220098 |
Total holds: 0
Traducción de: Service quality a profit strategy for financial institutions
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